we are committed to delivering your orders safely and on time across Pakistan. Please review our shipping policy for complete transparency.

1. Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not processed on Sundays or public holidays.
• In case of high order volume, processing may take slightly longer.

2. Shipping Time

• Standard delivery time: 5–10 business days across Pakistan.
• Remote areas may take 7–14 business days.
• Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout.
• We may offer free shipping on selected products or promotions.
• Any additional delivery charges for remote areas will be communicated before dispatch.

4. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan.
• Please ensure you provide a correct phone number and address.
• Our team may contact you for order confirmation before dispatch.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email.
• You can track your order through the courier company’s website.

6. Delivery Partners

We work with trusted courier services such as:

• TCS
• Leopards Courier
• Call Courier
• M&P (Muller & Phipps)

7. Delays & Issues

• While we aim for timely delivery, delays may occur due to:
  • Weather conditions
  • Public holidays
  • Courier service issues
• We are not responsible for delays caused by third-party couriers but will assist you in resolving issues.

8. Incorrect Address

• Customers are responsible for providing accurate shipping details.
• Orders with incorrect or incomplete addresses may be delayed or cancelled.

9. Refused or Unreceived Orders

• If a customer refuses delivery or is unavailable, the order may be cancelled.
• Re-delivery may require additional charges.
• Repeated fake or refused orders may result in blacklisting from COD service.

10. International Shipping

• Currently, we only deliver within Pakistan.
• For international orders, please contact our support team.

11. Contact Us

For any shipping-related queries, contact us: